Last updated: [DATE]
Our commitment
Core & Glow wants shopping and skincare information to be accessible to as many people as possible, including people who use assistive technology.
Our aim is to make it easier to browse products, understand ingredients, place orders and contact us.
Our approach
We aim to support:
- Clear headings and understandable page layouts.
- Readable text and sufficient colour contrast.
- Meaningful descriptions for relevant images.
- Keyboard navigation.
- Clear forms, labels and error messages.
- Accessible ways to obtain customer support.
These are improvement goals, not a claim that every part of the website currently meets a particular accessibility standard.
Current accessibility status
[INSERT THE DATE, SCOPE AND RESULTS OF ANY ACCESSIBILITY REVIEW.]
If no formal audit has taken place, use:
We have not yet completed a formal accessibility audit and do not currently claim full conformance with a particular accessibility standard.
Known accessibility barriers:
[LIST VERIFIED ISSUES, AFFECTED PAGES, AVAILABLE ALTERNATIVES AND PLANNED FIXES. DO NOT STATE “NONE” WITHOUT CHECKING.]
Some shopping features are supplied by third-party providers. Please report difficulties with these features as well so we can investigate with the relevant provider.
Need assistance?
Email admin@coreandglow.co.uk if you cannot access information, use a website feature or complete an order.
Please describe:
- The page or task you were trying to use.
- The difficulty you experienced.
- Your preferred way to receive help.
If comfortable, include your device, browser and assistive technology. You do not need to disclose a diagnosis.
We will work with you to find an accessible way to obtain the information or assistance you need.
[INSERT AN ACHIEVABLE RESPONSE TARGET AND AN ALTERNATIVE CONTACT METHOD.]